InfoCentrix Order Taking 4.0 is software application for managing orders, products, pricing, and customer information and delivery service on Call Center operations. The application can dispatch orders to related branches effectively and also track records of every order.
- With user friendly screens and useful tools, call center agent can take order faster, more precisely and effectively.
- Higher customer satisfaction index from relevant and useful information of customer such as birthdates, last delivery address order, order history, favorite products and membership information.
- The application can track and monitor order status of each stage of the packaging operation in order that manager can control order taking operations sent to each branch completely.