Highlight
features: allows customers to request for call back or
chat via your web page. Moreover, web co-browsing feature
also allows call center agent and customer to navigate
the same web page at the same time for assistance.
Predictive Dialer
Auto Dialer
Preview Dialer
Many
organizations use this module for :
Assist E-commerce Customer
Assist customer to perform Web Transaction/Communication
Overseas Customer Service
Highlight
Features :
Web Call Back
Multi Session Chatting
Web Chat Pop-Up Screen
Web Co-Browsing
Editable Chat Message Template
Mr. Chalermpol
Punnotok, CEO
CT Asia, Who was rewarded Thailand Top 100 HR Award from
Human Resources Institute, THAMMASAT UNIVERSITY at year
2007.
This
year Thailand Asia Pacific ICT Awards in ‘Communication’
category is won by CT Asia for their innovative
Multimedia Contact Center Solution for customer
service.
